Returns & Refunds

• Change your mind? Not a problem just email us at info@andme.nl within 14 days and return the item within 30 days of delivery for a full refund for your item. 
• Faulty item? Mail us within 30 days for a full refund
• Unexpected returns will not be accepted. Please do not return items without emailing us first. 
• We only ask that you cover the cost of returning items and return them in the same condition you received, where applicable, in the original packaging. If your item is faulty return postage will be paid.
• Original shipping costs will not be refunded unless the item is faulty.
• &me is not responsible for any taxes or customs charges that may be added if you order from outside the EU

Sale items can not be returned unless they arrive faulty.